A leadership development programme, provided by a Campion Willcocks Associate at Lloyds TSB, was nominated by Human Resources magazine in its 2004 awards. The assignment competed in a new category, most effective use of interim management

"I am obviously delighted we were nominated for our work at Lloyds TSB," said Cathie Woodward, the specialist in behavioural coaching who planned and delivered the acclaimed programme.

Russell Saunders, Payments Director at Lloyds TSB, previously commented: "The people aspects of change can be critical to success, with research indicating that a focus on developing people can have a major impact on the bottom line. We took advantage of the opportunity presented by organisational changes to motivate our back-office teams. This was an excellent programme in that it enabled us to motivate our managers and so improve productivity and service levels. It was made possible by Campion Willcocks' ability to understand our needs, and then provide precisely the right person to meet those needs."

The entry:
LEADERSHIP DEVELOPMENT AND COACHING FOR EXCELLENCE AT LLOYDS TSB
Category: Most Effective Use of Interim Management
Client: Lloyds TSB Group - Group Operations
Interim Executive: Cathie Woodward, specialist in behavioural coaching
Role: targeted leadership development and behavioural coaching to improve back-office operations
Time Scale: 2003 to present
Service Provider: Campion Willcocks & Associates Ltd

read the case study (PDF)