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Operational effectiveness

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Our Associates can help you address and enhance many areas of your operations, leading to:

•  improved efficiency and added value
•  systematic performance and productivity improvements
•  lower and more easily controlled costs
•  improved reliability
•  reduced time to market
•  the ability to consistently meet and exceed your customers' expectations

The specialists we provide cover every function and process necessary, offering a flexible resource that will adapt and succeed whatever the requirement. For example:

mergers and acquisitions: our Associates have programme managed many UK and multinational integrations, putting in place governance structures, driving systems integration, setting up joint ventures and more

centralised operations and shared services: our Associates are adept at achieving economies of scale and consistency in processes and service levels by pulling together back-office functions in billing, payment, collection and other areas; they have designed and implemented shared services for core operations such as HR, finance and IT

business process improvements: our Associates have vast experience in projects to improve productivity and service, enhance quality, build operational excellence, and control risk through enhanced processes

outsourcing and offshoring: our Associates can define the outsourced model and its requirements then project manage tendering, evaluation and award; other skills include contract negotiation, managing the transition (including HR) and putting new management disciplines in place

procurement and supply chain management: assignments have included managing new procurement initiatives, design and implementation of sourcing strategies, e-procurement, public sector procurement including PFI, PPP and OJEC, driving end-to-end improvements in supply chains, and implementing new logistics processes


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Insight
"Our clients in financial services, government and many other sectors credit us with significantly enhancing their ability to implement change"
Mark Campion, Managing Director
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